Terms & Conditions

Effective Date: September 1, 2026

Welcome to Love One Healthcare. These Terms & Conditions (“Terms”) govern your access to and use of loveonehealthcare.com (the “Website”), which is operated by Love One Home Healthcare, Inc., doing business as Love One Support Services, Love One Healthcare Services, and Love One Rehabilitation Services (“Love One Healthcare,” “we,” “our,” or “us”).

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

1. Use of Our Website

The Website is provided to give visitors general information about Love One Healthcare, our services, programs, contact information, and other healthcare-related resources.

You agree to use the Website only for lawful purposes and in a manner that does not:

  • Violate any applicable federal, state, or local law or regulation

  • Infringe upon the rights of another person or organization

  • Attempt to gain unauthorized access to the Website or its systems

  • Interfere with the operation or security of the Website

  • Introduce viruses, malware, or other harmful code

  • Submit false, misleading, or fraudulent information

  • Use the Website for unauthorized commercial purposes

  • Attempt to collect information about other Website users without authorization

We reserve the right to restrict or terminate access to the Website if we believe a visitor has violated these Terms.

2. Healthcare Information Disclaimer

The information provided on this Website is intended for general informational and educational purposes only.

Information on the Website should not be considered medical advice, diagnosis, treatment, or a substitute for consultation with a qualified healthcare professional.

Nothing on this Website creates a doctor-patient relationship, nurse-patient relationship, therapist-patient relationship, or other healthcare provider-patient relationship merely because you access or read information on the Website.

You should consult an appropriately qualified healthcare professional regarding your individual medical condition, diagnosis, treatment, medications, or healthcare needs.

Do not rely on information obtained from this Website as a substitute for professional medical advice.

3. No Emergency Medical Services

This Website is not intended for medical emergencies.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

Do not use the Website, online contact forms, email, or other electronic communications with Love One Healthcare as a substitute for emergency medical care.

Love One Healthcare does not guarantee that messages submitted through the Website will be received, reviewed, or answered immediately.

4. Services and Availability

Love One Healthcare provides healthcare, rehabilitation, support, and related services based on individual needs, eligibility, availability, applicable laws, regulations, payer requirements, and other applicable conditions.

Information about services displayed on the Website is provided for general informational purposes and may change without notice.

The appearance of a service on the Website does not guarantee:

  • That the service is available in every location

  • That you qualify for the service

  • That a particular service will be covered by insurance

  • That a particular provider will be available

  • That a referral or appointment will be accepted

  • That services will be provided at a particular time or location

Service availability and eligibility will be determined on an individual basis.

5. Appointments and Requests

Certain areas of the Website may allow you to request information, submit an inquiry, request an appointment, or contact our organization.

Submitting a request does not automatically create an appointment, establish a provider-patient relationship, or guarantee that services will be provided.

A member of our team may contact you to obtain additional information and determine the appropriate next steps.

We reserve the right to decline or reschedule requests when appropriate.

6. Website Forms and Communications

When you submit information through a Website form, you agree to provide information that is accurate and complete to the best of your knowledge.

Please do not submit highly sensitive medical or personal information through a general contact form unless we specifically request it or provide a secure method for submitting that information.

Website forms and ordinary email may not provide the same level of security as a secure healthcare communication system.

For information about how we collect and use information submitted through the Website, please review our Privacy Policy.

7. Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect information.

Our Privacy Policy is incorporated into these Terms by reference.

Where applicable, protected health information (“PHI”) is handled in accordance with applicable privacy laws and regulations, including HIPAA.

Our Website Privacy Policy does not replace any applicable Notice of Privacy Practices.

8. Intellectual Property

Unless otherwise stated, all content appearing on the Website, including:

  • Text

  • Logos

  • Branding

  • Graphics

  • Images

  • Photographs

  • Videos

  • Designs

  • Page layouts

  • Icons

  • Software

  • Website materials

is owned by or licensed to Love One Healthcare and may be protected by applicable intellectual property laws.

You may view and use Website content for your personal, non-commercial purposes.

You may not, without our prior written permission:

  • Copy substantial portions of the Website

  • Reproduce our branding or logo

  • Modify Website content

  • Republish Website materials

  • Sell or commercially exploit Website content

  • Create derivative works from Website materials

  • Use our trademarks or branding in a manner that suggests unauthorized affiliation

9. Trademarks

Love One Healthcare’s name, logos, service names, slogans, and other branding elements may constitute trademarks or service marks of Love One Healthcare or their respective owners.

You may not use our trademarks without prior written authorization.

Nothing on the Website grants you a license or right to use any trademark, logo, or branding belonging to Love One Healthcare.

10. Third-Party Websites and Services

The Website may contain links to websites, applications, resources, or services operated by third parties.

These links are provided for convenience and informational purposes.

Love One Healthcare does not necessarily endorse or control third-party websites and is not responsible for:

  • Their content

  • Privacy practices

  • Security

  • Availability

  • Accuracy

  • Products or services

  • Terms and conditions

Your use of third-party websites is subject to the terms and policies of those third parties.

11. Accuracy of Information

We make reasonable efforts to provide useful and accurate information on our Website.

However, we do not guarantee that all information is:

  • Complete

  • Current

  • Accurate

  • Error-free

  • Applicable to every individual

  • Available at all times

Healthcare information, service descriptions, contact information, policies, and other Website content may change without notice.

You should contact Love One Healthcare directly for the most current information about our services.

12. No Guarantee of Website Availability

We strive to keep the Website available and functioning properly.

However, we do not guarantee that the Website will:

  • Always be available

  • Operate without interruption

  • Be free from errors

  • Be free from viruses or other harmful components

  • Be compatible with every device or browser

The Website may occasionally be unavailable because of maintenance, technical problems, updates, security issues, or circumstances beyond our reasonable control.

13. User-Submitted Information

If you submit information, comments, questions, or other materials through the Website, you represent that:

  • The information you provide is accurate to the best of your knowledge

  • You have the right to provide the information

  • Your submission does not violate another person’s rights

  • Your submission does not contain unlawful, threatening, fraudulent, or malicious content

We reserve the right to remove or decline to process inappropriate submissions.

Any personal information submitted through the Website will be handled in accordance with our Privacy Policy and applicable law.

14. Prohibited Activities

You agree not to use the Website to:

  • Commit or encourage illegal activity

  • Attempt to gain unauthorized access to Website systems

  • Interfere with Website operations

  • Introduce malicious software

  • Collect information about others without authorization

  • Impersonate another person or organization

  • Submit fraudulent information

  • Use automated systems to scrape or copy Website content without authorization

  • Circumvent Website security measures

  • Engage in activity that could harm Love One Healthcare, its users, employees, or service providers

We may take appropriate action if prohibited activity occurs.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

Love One Healthcare makes no express or implied warranties regarding the Website, including warranties concerning:

  • Accuracy

  • Reliability

  • Availability

  • Fitness for a particular purpose

  • Non-infringement

  • Completeness

  • Security

  • Suitability for a particular individual

Nothing in these Terms is intended to exclude any warranty or right that cannot legally be excluded under applicable law.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Love One Healthcare and its officers, directors, employees, agents, contractors, affiliates, and service providers will not be liable for damages arising from or related to your use of, or inability to use, the Website or its content.

This may include, to the extent permitted by law, direct, indirect, incidental, consequential, special, or other damages.

Nothing in these Terms is intended to limit liability that cannot legally be limited or excluded under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Love One Healthcare and its officers, directors, employees, agents, contractors, affiliates, and service providers from claims, liabilities, damages, losses, and expenses arising from:

  • Your misuse of the Website

  • Your violation of these Terms

  • Your violation of applicable laws

  • Your violation of another person’s rights

  • Information or materials you submit through the Website

18. Changes to These Terms

We may modify these Terms & Conditions from time to time.

When changes are made, we will update the Effective Date at the top of this page.

Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms, to the extent permitted by applicable law.

We encourage you to review these Terms periodically.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to Love One Healthcare and its operations, without regard to conflict-of-law principles.

Any dispute relating to these Terms or your use of the Website shall be handled in a court or other forum with appropriate jurisdiction, subject to applicable law.

20. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the fullest extent permitted by law.

The invalid or unenforceable provision will be interpreted or modified to the extent necessary to make it enforceable while preserving its intended purpose as closely as possible.

21. Entire Agreement

These Terms, together with our Privacy Policy and any other policies specifically incorporated by reference, constitute the terms governing your use of the Website, except where a separate written agreement applies.

If a separate agreement between you and Love One Healthcare applies to specific healthcare or other services, that agreement may contain additional terms governing those services.

22. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Love One Home Healthcare, Inc.

d.b.a. Love One Support Services
Love One Healthcare Services
Love One Rehabilitation Services

Address:
7211 Hanover Parkway, Suite A
Greenbelt, MD 20770

Phone: 301-773-4595

Fax: 301-349-1186

Email:  care@loveonehealthcare.com

Website: loveonehealthcare.com

23. Important Notice

The information contained on this Website is intended to provide general information about Love One Healthcare and its services. It does not replace professional medical advice, diagnosis, or treatment.

For medical emergencies, call 911 or seek immediate medical attention.

Last Updated: September 1, 2026

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